How does the 60-second missed-call text-back work?

When a call to your business number goes unanswered, TradeHub OS automatically sends the caller a personalised text message within 60 seconds, capturing their details as a new lead. It means a customer who would have rung the next tradesperson instead hears from you first.

Which lead sources can TradeHub OS capture?

TradeHub OS captures leads from Facebook and Instagram Lead Ads, missed calls, web and landing-page forms, QR codes, WhatsApp and SMS — all flowing into one unified pipeline automatically.

Can I see which advert a lead came from?

Yes. Every lead is tagged with its source, campaign and ad set, so you can see exactly which marketing is generating enquiries and which is wasting money.

Is lead management included on every plan?

Lead capture and pipeline management are core to TradeHub OS. Advanced sources like Facebook Lead Ad integration are included from the Squads plan upward.

Home/Features/Lead Management

Lead Management

Capture and convert every lead with one trade-built pipeline

Facebook ads, missed calls, web forms and WhatsApp — every enquiry lands in one place and gets an instant response, so you stop losing jobs to whoever calls back first.

14-day free trial All features

60s

auto text-back time

leads missed

35%

more conversions

lead sources unified

Most tradespeople lose work not because they're bad at the job, but because enquiries slip through the cracks — a missed call during a job, a Facebook lead nobody saw, a web form that went to spam. TradeHub OS pulls every lead source into a single, scored pipeline and responds automatically within 60 seconds, so no opportunity ever goes cold again.

How it works

Up and running in four simple steps

Capture from everywhere

Facebook & Instagram Lead Ads, missed calls, web forms, QR codes and WhatsApp all feed into one inbox automatically.

Respond in 60 seconds

Every new lead — including missed calls — triggers an instant, personalised text-back while you keep working.

Score and prioritise

Leads are scored and sorted into pipeline stages so you always know who to chase first.

Convert to a job

Turn a hot lead into a branded quote and a booked job in a couple of taps.

Capabilities

Everything lead management includes

The detail that makes the difference — every capability, built for the way trades actually work.

Missed-call text-back

When you can't answer, the customer gets an automatic text within 60 seconds so they know you're on it.

Facebook & Instagram Lead Ads sync

New lead-form submissions appear in your pipeline in real time — no exporting, no copy-paste.

Web form & landing page capture

Embed a form on your site or share a TradeHub OS link; submissions land straight in your inbox.

WhatsApp & SMS capture

Inbound messages create or update leads automatically with full context attached.

Smart lead scoring

Leads are ranked by source, responsiveness and value so the best opportunities rise to the top.

Drag-and-drop pipeline stages

Move leads through New, Contacted, Quoted and Won with a simple visual board.

Lead source attribution

See exactly which ad, campaign or channel produced each enquiry.

Duplicate detection

Repeat enquiries are matched to existing contacts so your pipeline stays clean.

Automated assignment

Route leads to the right team member by area, trade or workload.

Follow-up reminders & tasks

Never forget to chase — automated reminders keep every lead moving.

Stop losing jobs to competitors who reply faster

Know which marketing actually produces paying customers

Keep a clean, prioritised pipeline you can trust

FAQs

Lead Management questions, answered

Your competitors are already automating. Are you?

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